Failed To Get Targeted Update Error 0x87d00215 May 2026

Error Code: 0x87d00215
Message Context: "Failed to get targeted update"
Primary Platforms: Windows 10 / Windows 11, Xbox Console Companion, Microsoft Store, Gaming Services

This error typically manifests when a Windows system attempts to retrieve a specific software or driver update from Microsoft servers but cannot complete the handshake or locate the requested payload. While most commonly associated with Xbox-related apps (e.g., Gaming Services), it also occurs during Windows Update and Microsoft Store downloads.

Before diving into advanced fixes, take these 30-second steps:

If the error persists after a simple reboot, move on to the systematic fixes below. Failed To Get Targeted Update Error 0x87d00215

Perform these quick checks before diving into deeper fixes:

If still failing, proceed with the solutions below.

Corrupt system files can break update delivery. Error Code: 0x87d00215 Message Context: "Failed to get

DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Reboot after completion.

Third-party AV (Norton, McAfee, Bitdefender, etc.) can block update components.
Disable real-time protection temporarily, then run Windows Update. Re-enable after success.

If this works, add Windows Update to your AV’s exclusion list. If the error persists after a simple reboot,

In plain English: Your console knows an update exists, but cannot lock onto the correct version intended for your specific machine.

Think of it like a GPS giving you turn-by-turn directions to a store — but every time you get close, the store moves, or your GPS thinks you’re in a different city. The update is targeted, but you failed to get it.

From a developer’s perspective, this error lives in the Xbox Update Service (XUS) handler. It typically triggers when: