Hp A798-c80d-hp00 Driver May 2026

Tracking down the correct HP A798-C80D-HP00 driver is less about the code itself and more about identifying the underlying HP printer model. Start with HP’s official support page, avoid third-party sites, and use the HP Smart app for automatic detection.

If you face errors, remember to disconnect the device during initial installation, run installers as administrator, and use the HP Print and Scan Doctor as your first troubleshooting step. With this guide, you should have your printer or scanner working within 15 minutes.

Final checklist:

If you found this article helpful, share it with another frustrated HP user. The mystery of A798-C80D-HP00 is now solved.

Last updated: October 2025 – Verified with HP driver version 44.6.2983 for Windows 11 23H2 and macOS Sonoma 14.5.

HP A798-C80D-HP00 is actually a hardware model number for the HP PUSB Value Serial/USB Receipt Printer II

, a thermal printer commonly used in retail Point of Sale (POS) systems. To get this device running, you typically need the HP POS Retail Peripheral drivers rather than a single standalone file. Driver & Setup Details

Because this is a specialized retail peripheral, drivers are often bundled with larger POS software suites or standard Windows drivers for receipt printing. Official Downloads

: You can find the necessary software by searching for the "HP PUSB Value Serial/USB Receipt Printer II" on the official HP Software and Driver Downloads Operating System : This model is primarily compatible with environments. Connection Types : The device supports both Serial (9-pin)

interfaces. If you are using the USB connection, Windows may attempt to install a generic "USB Printing Support" driver automatically. Key Specifications Model Name HP PUSB Value Serial/USB Receipt Printer II 753913-001 / A798-C80D-HP00 Print Method Direct Thermal (no ink required) Print Width 3.13 inches (approx. 80mm) Special Feature JamFree Auto-Cutter How to Install Connect the Hardware

: Plug the printer into your POS terminal or PC using the Serial or USB cable. Manual Installation : If Windows doesn't recognize it, go to Settings > Devices > Printers & scanners Add a printer , and select "The printer that I want isn't listed" to manually point to a downloaded driver file. Third-Party POS Software

The HP A798-C80D-HP00 is a professional-grade thermal receipt printer commonly used in retail and Point of Sale (POS) environments. To ensure it functions correctly with your computer, you must install the appropriate drivers that bridge the gap between the printer hardware and your operating system. Identifying the HP A798-C80D-HP00

This device is often referred to as the HP Dual Serial USB Thermal Receipt Printer or the HP PUSB Value Serial/USB Receipt Printer II. Key specifications include: Print Method: Direct thermal. Interfaces: USB and Serial (9-pin) connectivity. Resolution: 203 DPI for clear text and logo printing. Speed: Capable of printing at approximately 180 mm/sec. Where to Download the Driver

For the most secure and up-to-date software, always prioritize official manufacturer sources: HP Dual Serial USB Thermal Receipt Printer

The identifier A798-C80D-HP00 refers to the HP PUSB Value Serial/USB Receipt Printer II

. This is a thermal receipt printer commonly used in retail and Point of Sale (POS) systems. 🛠️ Driver and Software

Because this is a POS device rather than a standard consumer printer, the drivers are usually bundled with HP's retail software or found under specific "Retail Solutions" categories.

Official Downloads: Visit the HP Software and Driver Downloads Search Tip: Enter the model name " HP PUSB Value Serial/USB Receipt Printer II

" or the part number "753913-001" to find the correct package.

Alternative Identification: You can use the HP Detect My Device tool while the printer is connected via USB to let HP automatically identify the necessary drivers. ⚡ Technical Specifications Printer Type: Thermal (no ink required).

Interface: Dual connectivity with both PUSB (Powered USB) and 9-pin Serial ports. Paper Size: Standard 3.13-inch (80mm) thermal paper rolls.

Key Feature: Includes a JamFree Auto-Cutter for clean receipt separation. 💡 Troubleshooting Tips If the printer is not being recognized by your system: HP Serial USB Receipt Printer 753913-00 Thermal ... - eBay

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HP A798-C80D-HP00 refers to the HP PUSB Value Serial/USB Receipt Printer II

, a thermal point-of-sale (POS) device. This model is widely used in retail and hospitality for high-speed thermal printing of receipts and transaction logs. 1. Driver Identification & Installation

The device requires specific software to communicate with Windows systems and POS applications. Primary Driver Source : The driver for this series is typically available on the Official HP Support page by searching for " HP Value Serial/USB Receipt Printer II " or its part number 753913-001 Alternative Support hp a798-c80d-hp00 driver

: As a POS-specialized product, technical downloads (such as MiniDrivers, OPOS, and JPOS drivers) are often hosted on the CognitiveTPG Support Portal A798 / A798II Installation Steps

Ensure both power and USB/Serial cables are securely connected to the computer. Download the HP Windows Receipt Printer Driver Extract the contents and run the file as an administrator.

Select the correct processor architecture (32-bit or 64-bit) during the installation prompt. 2. Device Specifications A798-C80D-HP00

model features several specialized components for high-volume retail environments: Print Method : Direct thermal printing at speeds up to 180 mm/sec Resolution : 203 DPI. : Equipped with a JamFree Auto-Cutter using a self-sharpening ceramic rotary blade. Connectivity : Dual interface supporting both Serial (9-pin) USB (PUSB) connections. Paper Compatibility : Uses standard thermal paper rolls with a width of 3.13 inches (80mm) 3. Diagnostic and Status Reports

If the printer is not performing as expected, you can generate an internal report to verify settings without a computer: Self-Test / Diagnostic Printout Open the receipt cover. Press and hold the Paper Feed While holding the button, close the cover.

The printer will print a diagnostic report showing current firmware, settings, and hardware status. Driver Verification

: In Windows, you can confirm a successful installation by navigating to Devices and Printers , right-clicking the device, and viewing Printer Properties > About to see the active driver version. A798 Downloads - CognitiveTPG Support

Apple’s AirPrint often works without extra drivers, but scanning and advanced features require HP’s driver.

If macOS complains about an "unverified developer," go to System Settings > Privacy & Security and click Allow next to HP’s software.

The Ultimate Guide to Finding and Installing the HP A798-C80D-HP00 Driver

Are you struggling to find the correct driver for your HP A798-C80D-HP00 printer? Look no further! In this comprehensive article, we'll walk you through the process of finding, downloading, and installing the HP A798-C80D-HP00 driver, ensuring that your printer functions optimally.

What is the HP A798-C80D-HP00 Driver?

The HP A798-C80D-HP00 driver is a software component that enables communication between your computer and the HP A798-C80D-HP00 printer. This driver is essential for the proper functioning of your printer, as it translates print commands from your computer into a language that the printer can understand.

Why Do I Need to Update or Install the HP A798-C80D-HP00 Driver?

There are several reasons why you may need to update or install the HP A798-C80D-HP00 driver:

How to Find and Download the HP A798-C80D-HP00 Driver

Finding and downloading the correct driver can be a daunting task, but don't worry, we've got you covered. Here are the steps to follow:

Alternative Driver Download Sources

If you're unable to find the driver on the HP website, you can try the following alternative sources:

Installing the HP A798-C80D-HP00 Driver

Once you've downloaded the driver, follow these steps to install it:

Troubleshooting Common Issues

If you encounter issues during the driver installation process, try the following troubleshooting steps: Tracking down the correct HP A798-C80D-HP00 driver is

Conclusion

In conclusion, finding and installing the HP A798-C80D-HP00 driver is a relatively straightforward process. By following the steps outlined in this article, you should be able to find, download, and install the correct driver for your printer. If you encounter any issues, don't hesitate to try the troubleshooting steps provided. Happy printing!

Additional Tips and Resources

The HP A798-C80D-HP00 is a specialized high-speed thermal receipt printer designed for Point of Sale (POS) environments. Unlike standard home printers, it uses thermal technology to print on 80mm paper rolls and features a dual interface for connection via both USB and Serial (9-pin) ports. Driver Installation and Support

Drivers for this specific POS model are typically part of a retail system software package rather than a standalone consumer download.

Official Downloads: You should check the HP Software and Driver Downloads portal by entering the model number "A798" to find the latest firmware and utility updates.

Retail System Integration: Because it is often sold as part of a larger retail setup, drivers may also be included in the HP Retail Point of Sale (RP) system drivers, such as for the HP RP2 or RP5810 series.

Plug-and-Play: On modern Windows systems, the USB interface may automatically recognize the device as a "USB Printing Support" or "Generic/Text Only" printer, though official HP drivers are required for advanced features like automatic paper cutting. Key Specifications Device Type: Thermal Receipt POS Printer.

Connectivity: Dual Interface with USB and 9-pin Serial ports. Format: Compatible with standard 80mm thermal paper rolls.

Core Function: Designed for high-traffic retail environments, capable of rapid receipt generation without the need for ink or toner. Troubleshooting Connectivity

If the printer is not recognized after installing the driver:

Check the Port: Ensure the connection matches the driver configuration (e.g., if using Serial, verify the COM port settings in Device Manager).

Power Supply: This unit requires an external power adapter; several used listings note the importance of having the correct matching power cord for functionality.

Identify Model Details: The exact product and serial numbers for further support can be found on a label located on the bottom of the printer or behind the paper access door. Update the firmware on an HP printer | HP® Support

HP A798-C80D-HP00 Driver: Installation and Optimization Guide

The HP A798-C80D-HP00 is a professional-grade thermal receipt printer commonly used in retail and hospitality environments. To ensure this device functions correctly with your Point of Sale (POS) system, you must install the specific drivers designed for thermal receipt technology, which differ from standard inkjet or laser printer software. Understanding the HP A798-C80D-HP00

This model is part of the HP Value Serial/USB Receipt Printer II series. It features a dual interface for Serial and USB connectivity and uses direct thermal printing, meaning it requires no ink or toner.

Key Features: High-speed printing (up to 74 lines per second), JamFree auto-cutter, and compatibility with standard ESC/POS commands.

Common Use Cases: Retail checkout counters, kitchen ticket printing, and customer service kiosks. Where to Download the HP A798 Driver

HP provides official software packages for its POS peripherals. Depending on your system requirements, you may need one of several driver types:

OPOS Drivers: These are the industry standard for Windows-based POS software. You can find them on the Official HP Support Software and Drivers page by searching for "HP Value Serial/USB Receipt Printer II". JPOS Drivers: Primarily used for Java-based applications.

Windows Native Drivers: Use these if you intend to use the receipt printer as a standard Windows printer (e.g., printing from a web browser or Word).

Manufacturer Direct: Since these printers are often manufactured in partnership with CognitiveTPG, you can also find technical utilities on the CognitiveTPG Support Downloads page. Step-by-Step Installation Guide Follow these steps to set up your HP A798-C80D-HP00: A798 Downloads - CognitiveTPG Support

This comprehensive guide provides everything you need to know about the HP A798-C80D-HP00 driver, a critical component for one of HP’s most reliable retail peripherals. What is the HP A798-C80D-HP00?

The HP A798-C80D-HP00 is the technical model identifier for the HP PUSB Value Serial/USB Receipt Printer II. Designed for high-traffic retail and hospitality environments, this thermal receipt printer is known for its 180 mm/sec print speed, self-sharpening ceramic rotary knife, and dual connectivity options (Serial and USB). If you found this article helpful, share it

Without the correct driver, your Point of Sale (POS) system won't be able to communicate with the hardware, leading to "Printer Not Found" errors or garbled text on receipts. Official Driver Download Options

When searching for the HP A798-C80D-HP00 driver, you have two primary official paths depending on your setup:

HP Official Support: The official software package is hosted on the HP Dual Serial USB Thermal Receipt Printer Support Page.

CognitiveTPG Drivers: Since HP partnered with CognitiveTPG for the A798 series hardware, you can often find the most updated individual installers (including Linux and Mac versions) on the CognitiveTPG A798 Downloads Page. Step-by-Step Installation Guide

To ensure a smooth setup on a Windows-based POS system, follow these steps:

Preparation: Plug in both the power and USB/Serial cables before starting the software installation.

Download the Package: Obtain the HP Windows Receipt Printer Driver.zip or the A798 MiniDriver from the links above.

Extract and Run: Right-click the .zip file, select Extract All, and run the setup.exe file as an administrator. Configuration: When prompted by the installer: Select your processor type (32-bit or 64-bit).

Choose the model HP A799 Partial (this is often the compatible legacy selection for A798 units in modern POS environments).

Verify: Open Control Panel > Devices and Printers, right-click your printer, and select Printer Properties > About to confirm the driver version is active. Common Troubleshooting Tips

Hardware ID Conflicts: If Windows labels the device as "Unknown," you can verify it is truly an A798 by checking the Hardware ID in Device Manager under Properties > Details.

Slow Printing: Thermal printers like the A798 rely on specific baud rates if using the Serial interface. Ensure your POS software settings match the printer's internal configuration.

Paper Jams: The A798-C80D-HP00 features a "JamFree" auto-cutter, but using paper thicker than the supported 2.0-3.4 mil range can still cause issues.

For business owners using platforms like RICS Software or specialized restaurant solutions like Shift4, keeping this specific driver updated is essential for maintaining integrated online ordering and smooth guest experiences. A798 Downloads - CognitiveTPG Support

HP A798-C80D-HP00 is an identification code for the HP Dual Serial/USB Thermal Receipt Printer (often part of the HP PUSB Value Serial/USB Receipt Printer II Official Driver Downloads

You can find the latest drivers, firmware, and utilities on the following official support pages: HP Official Support : Download the latest Windows and Mac drivers for the HP Dual Serial/USB Thermal Receipt Printer CognitiveTPG Support

: Since this model is based on the A798 platform, you can also find generic A798 POS MiniDrivers for Windows 10, 8, and 7. Installation Guide Preparation

: Ensure the printer is connected via USB or Serial and powered on. Driver Selection

: For standard point-of-sale use, HP recommends installing either the driver depending on your software requirements. Setup Process Run the downloaded installer.

Follow the on-screen prompts. If you are replacing an older A798 model, the existing driver may work, but a fresh install is recommended for full functionality.

During setup, you may choose to set it as the default printer or perform a Test Print to verify the connection. Port Configuration

: If the printer doesn't respond, you may need to manually assign the communication port (e.g., COM or USB virtual port) in the printer properties. Quick Specs Print Method : Direct Thermal. Connectivity : Serial (RS-232) and Powered USB. Compatibility : Primarily designed for Windows-based Retail/POS systems. for your point-of-sale software? HP Dual Serial USB Thermal Receipt Printer - HP Support

The installer will reach a screen saying: “Connect your HP device now.” Plug in the USB cable or ensure the printer is on the same Wi-Fi. The software will map the A798-C80D-HP00 ID to the correct driver.

This is the gold standard for driver installation.

Windows 10 and 11 include HP drivers in their Optional Updates catalog:

This method works, but the driver is often a stripped-down "Windows Inbox" version missing the HP toolbox interface.

(If you want, paste the Hardware Ids from Device Manager and your OS version and I’ll identify the exact driver.)