Before beginning the Smart PSS PC NVR setup, ensure you have the following:


| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | "PC-NVR Service not running" | Antivirus blocked it | Add C:\Program Files\SmartPSS to AV exception list | | No video from camera | ONVIF user not created | Log into camera web UI, create a user with "admin" role | | Recording stops after 4GB | FAT32 file limit | Format HDD as NTFS (not FAT32/exFAT) | | High CPU usage (100%) | Software decoding, too many cameras | Enable Hardware Decode (NVIDIA CUDA or Intel QuickSync) | | Playback is choppy | Disk fragmentation | Defrag surveillance drive weekly (or use SSDs for write cache) | | Cannot add more than 32 cameras | Smart PSS Free limit | Consider upgrading to Dahua DSS Express (paid) |

Even with a perfect setup, issues arise. Deep knowledge of Smart PSS diagnostics separates professionals from amateurs:

A PC NVR is useless if you can’t check it from your phone.

Ironically, while surveillance is about security, a PC running Smart PSS is a high-value attack vector. Default settings are dangerously permissive.

Now you decide when and why to record.

  • Example configuration for retail store:
  • Click Copy to apply the same schedule to all cameras.
  • Click Save.